Product Quality Control & Inspection Services
Avoid costly surprises by sending an inspector on-site before your products ship. We ensure defects are corrected at the supplier’s expense, protecting your supply chain and guaranteeing compliance with U.S. standards.
1 in 5 products manufactured in Asia doesn’t meet international quality standards.
Are you willing to take the risk?
A quality inspection is designed to confirm that your products are manufactured exactly as specified. At each stage of production, our inspectors verify compliance directly at the supplier’s factory, whether in Asia, Europe, or Latin America, before goods are shipped to the U.S.
This step is critical to prevent losses, protect your reputation, and ensure your imports meet U.S. customs and regulatory requirements.
Without quality control
- Defects go unnoticed until it’s too late
- Expensive product returns and customer complaints
- Shipments blocked at customs for non-compliance
- No leverage on suppliers once goods are shipped
With quality control
- Issues identified before shipping
- Suppliers fix problems before final payment
- Products aligned with your standards & destination regulations
- Peace of mind and satisfied customers
Experts on-site to guarantee quality
Our inspectors travel directly to factories worldwide to supervise production and verify compliance. Whether your supplier is in China, Vietnam, India, or Mexico, you get full visibility without leaving the U.S.
We protect your interests, always
If products don’t meet requirements, we ensure suppliers correct them before shipment. Nothing leaves the factory until it complies with your standards, we act as your eyes and ears on the ground.
Inspections aligned with U.S. regulations
We apply international inspection standards (ISO 2859-1, ANSI/ASQ Z1.4) and adapt them to U.S. compliance requirements. From FDA labeling for food and cosmetics, to CPSC safety standards for toys, to FCC rules for electronics, we ensure your goods are market-ready.
Pay only when everything is approved
With DocShipper U.S., you only pay for products that pass inspection. If defects are found, we coordinate corrections and re-inspections before your goods are released.
Let’s make sure you’re getting exactly what you paid for.
Ensure the quality of your orders in the U.S .Book an on-site inspection today.
Clients Testimonials
We can't make this up, read why businesses are trusting us with their international sourcing every day.
I own a small custom furniture startup. I recently needed to import some materials from China and worked with DocShipper for the first time. Honestly, they made the whole process way simpler than I expected. My contact was super helpful, always checking in and answering my questions. It was my first import, so I was worried things would go wrong, but they handled it all like pros. Highly recommend!
Thomas Brecht
January 9, 2025
My name is Ad Van Den Bosh. I am a Dutch business man cross-trading in the Far East. I reached Robert Houwayek to clear a 40HC of greenhouse equipment from Qingdao, and deliver it to Lan Krabue in no time. He suggested that I request a Form E, which I did from the supplier, and was able to enjoy a preferential tariff treatment. DocShipper, a way to help you save both time and money!
Ad van den Bosch
March 5, 2024
Starting a sound book publishing business wasn’t easy. I had no experience sourcing from China, but Daniel from DocShipper made it possible. He took care of everything, finding a factory, production, quality even negotiating better deals than I imagined!! He explained things clearly and eased my stress. Thanks to DocShipper, the whole process went smoothly. I’m excited to work with them again in the near future!
Grace O’Donnell
October 13, 2024
As a small fashion business owner, I was nervous importing my new collection from a new supplier. I didn’t know what to expect, bu they explained every step and answered all my questions without any condescension. The team was patient, knowledgeable, and efficient. The goods arrived on time and exactly like the sample. I’m so happy with how things went and will definitely rely on them for future imports.
Jasmine Nguyen
January 5, 2025
A vice president caught up in the thick of thin things, an EXW shipment of plumbing supplies for irrigation from Eureka California to Caldera Costa Rica is definitely not what I’d like to have on my agenda. [...]This time he skillfully handled all US export formalities incl. SED/AES filing, pre-pull drayage, not to mention the sea freight from Oakland POL by a 20-footer. Everything ended up working out like a charm!
Dave Sheppard
July 10, 2024
DocShipper shipped a 20- ft Milvan overseas to Laem Chabang for a customer. The team was responsible for shipping the shipping to another country. Having very little knowledge in this area, I didn't know how to organise myself . One week after my arrival on the Asian continent. Marc O. Was available at all times and nearly instant feedback. Made a stressful event much easier and he definitely knows his job.
Anonymous, Indiana
Aug 9, 2023
The 5 Key Steps of our Quality Control Process
We follow a simple and efficient process with clear steps to keep you informed at every moment, ensuring your products meet your expectations before leaving the factory.
Pre-production consultation
We review your product specifications and confirm supplier agreements before production begins.
PSI (Pre-Shipment Inspection)
Inspectors visit the factory mid-production to detect early defects and keep manufacturing on track.
Balance Payment after PSI Validation
You release final payment only after inspection approval, eliminating the risk of paying for defective products.
Balance
payment
You release final payment only after inspection approval, eliminating the risk of paying for defective products.
CLS (Container Loading Supervision)
We oversee container loading to confirm products are correctly packed, stacked, and secured for international transport.
What Will You Find in Your Inspection Report?
The audit report you receive is a detailed document covering all essential aspects of your supplier. It is divided into several key sections to provide you with a comprehensive overview of the supplier’s qualifications and ability to meet your expectations.
The report begins with a clear overview of the inspection: product description, factory or warehouse location, quantity ordered vs. inspected, and the exact method used (ANSI/ASQ Z1.4, ISO 2859-1, or AQL standards). It concludes with a pass/fail decision and notes whether corrective action is required before shipment.
All detected issues are classified as critical, major, or minor. Each defect, scratches, wrong labeling, assembly errors, non-compliance with U.S. safety standards, is described in detail and illustrated with photos. Recommendations are provided (repair, rework, or re-manufacture) to ensure problems are fixed before shipping.
Products are tested to confirm they perform as expected. Assembly checks, stress/load tests, and usability tests validate functionality. For electronics, inspectors check switches, charging, and FCC compliance. For textiles, they verify stitching, washing resistance, and labeling. For toys or consumer goods, CPSC/ASTM safety checks are applied.
Our inspectors verify production quantities against purchase orders. Packaging specifications, carton count, dimensions, and weights, are compared to ensure consistency and avoid costly customs discrepancies when importing into the U.S.
packaging, cartons, and labels. This visual proof gives you full confirmation that labeling and markings meet U.S. customs and retail requirements (UPC codes, FBA labels, safety markings).
Precise measurements of products and packaging confirm compliance with order specifications. Both net and gross weights are checked to ensure accuracy for freight calculations, customs declarations, and warehouse handling.
The report applies international AQL sampling methods. Results clearly show the tolerance level chosen (e.g., general level II, single sampling) and the number of defects found, ensuring full transparency and objectivity.
Finally, the inspector provides professional notes and corrective suggestions. This may include urgent actions for the current order as well as longer-term advice to improve supplier reliability and product quality in future shipments.
Download a sample inspection report
Download a full report sample to see how we analyze and evaluate your suppliers.
FAQ – Quality Control for U.S. Imports
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Sourcing is a big decision that requires careful research and attention to detail. If you’re unsure or have questions, schedule a free consultation with our experts—we’ll provide honest guidance, no commitment needed.
